Web Manager Annual Report 2022
submitted by Karen McCool
Current Roster
- Karen Berry McCool, Web Manager (2025)
- Steve Henry, Assistant Web Manager (2023)
List of Previous Goals and Progress Made
- The form has been created and is in testing.
- Migration of selected Web site content to new host.
- WP sites in Fall, 2021.
- Completed in spring 2022.
- Finalize contract with new host.
- Done
- Move NEMLA to the multisite installation.
- Work with Reclaim/WordPress is ongoing.
- Create new WP site for SEMLA.
- Work with Reclaim/WordPress is ongoing.
- Migrate non-member-only content to WP.
- Work with Reclaim/WordPress is ongoing.
- WP sites in Fall, 2021.
- Support 2022 virtual meeting.
- Set up or helped set up the online environment for the meeting, including using Zoom, Remo, Sched, Slack, and Vimeo software.
- Assisted with troubleshooting and technical assistance during meeting.
- Coordinated captioning of presentation videos using 3Play and Vimeo.
- Continue documenting procedures.
- The Web Team meets approximately weekly to do this, and to complete all other tasks together.
- Ongoing
- Continue utilizing FreshDesk to answer tickets/requests.
- The Web Team has resolved 461 tickets (requests) in the last year.
- Leverage Web Committee.
- Ongoing, especially utilizing FreshDesk.
- Also leveraging Membership Management Officers, who now have access to FreshDesk.
- Committee/Interest Groups needs assessment (see Web Committee Annual Report).
- The scope has been expanded to include the needs of Chapters’ web editors.
- Ongoing
- Newsletter transition to Web-based publication.
- Assistant Web Manager worked with Newsletter Editor to transition the MLA Newsletter to an online-first publication built on the WordPress platform.
- The form has been created and is in testing.
List of Future Goals
- Select and onboard new Assistant Web Manager
- Objectives 2.1, 2.2, 3.3, and 4.3
- Current Assistant Web Manager will serve on the search committee to select the next Assistant Web Manager/Web Manager.
- Once the new Assistant Web Manager is selected, the thirty-two logins and passwords needed to operate the various platforms the Web team relies on will be shared using Bitwarden.
- Support 2023 meeting
- Objectives 2.3, 3.5, 3.7, and 4.1
- The Web Managers will continue serving on the Conference Planning Task Force and to advise on the online/remote/technical aspects of the conference planning process.
- Continue documenting procedures
- Objective 4.2
- Continue utilizing FreshDesk to answer tickets/requests
- Objectives 2.4, 4.1, and 4.2
- Continue to leverage Web Committee
- Objectives 2.1, 2.2, and 4.2
- Continue Committee/Interest Group/Chapter needs assessment (see Web Committee Annual Report)
- Objectives 2.3, 2.5, 4.1, and 4.2
- Work to make open access publications a part of the MLA web presence.
- Objectives 1.6, 2.6, 4.1, and 4.2