Web Manager Annual Report 2023
submitted by Karen McCool
Current Roster
- Karen McCool, Web Manager (2025)
- Kerry Masteller, Assistant Web Manager (2027)
List of Previous Goals and Progress Made
- 1. Select and onboard new Assistant Web Manager
- Objectives 2.1, 2.2, 3.3, and 4.3
- Current Assistant Web Manager will serve on the search committee to select the next Assistant Web Manager/Web Manager.
- Once the new Assistant Web Manager is selected, the thirty-two logins nd passwords needed to operate the various platforms the Web team relies on will be shared using Bitwarden
- Completed – Kerry is our new Assistant Web Manager!
- 2. Support 2023 meeting
- Objectives 2.3, 3.5, 3.7, and 4.1
- The Web Managers will continue serving on the Conference Planning Task Force and to advise on the online/remote/technical aspects of the conference planning process.
- Completed – Conference went as successfully as it could.
- 3. Continue documenting procedures
- Objective 4.2
- Completed – All documentation is stored in the webeditor Google Drive.
- 4. Continue utilizing FreshDesk to answer tickets/requests
- Objectives 2.4, 4.1, and 4.2
- Ongoing – 248 tickets answered in the past year.
- 5. Continue to leverage Web Committee
- Objectives 2.1, 2.2, and 4.2
- Ongoing
- 6. Continue Committee/Interest Group/Chapter needs assessment (see Web Committee Annual Report)
- Objectives 2.3, 2.5, 4.1, and 4.2
- Ongoing – Chapter sites are slowly migrating to WordPress from YM/other platforms
- 7. Work to make open access publications a part of the MLA web presence.
- Objectives 1.6, 2.6, 4.1, and 4.2
- Ongoing – Web Managers have worked with the Publications Committee to make this happen.
List of Future Goals
- 1. Support 2024 meeting
- Objectives 2.3, 3.5, 3.7, and 4.1
- The Web Managers will continue to serve on the Conference Planning Task Force and to advise on the online/remote/technical aspects of the conference planning process.
- Web Managers will be present, as is possible, in-person at the conference to help run the tech side of the conference.
- 2. Continue documenting procedures
- Objective 4.2
- 3. Continue utilizing FreshDesk to answer tickets/requests
- Objectives 2.4, 4.1, and 4.2
- 4. Continue to leverage Web Committee
- Objectives 2.1, 2.2, and 4.2
- Have approximately weekly meetings with the Web Committee Co-Chairs to stay up-to-date and work together on web-related projects.
- 5. Continue Chapter site migrations and needs assessments
- Objectives 2.3, 2.5, 4.1, and 4.2
- 6. Work with the Web Committee Co-Chairs and Web Committee to revamp the Association website, moving as much to WordPress as possible and keeping in mind user needs, design elements, etc.
- Objectives 1.4, 2.6, 3.5, 4.2, 4.4, and 4.5